Contact us
Questions about labels, printing or billing? Email us and we’ll help.
Support email
support@tamvya.com
When we reply
Within 2 working days
Business name
Tamvya
Business type
Individual (sole proprietorship)
How support works
Support is by email. We reply within 2 working days (Monday to Friday, Indian time), and usually sooner.
To help us help you
- Write from the email address you use to sign in to Tamvya.
- For a printing problem, tell us the printer model, the label size and whether you print through the browser, the printer’s driver or a ZPL file. A photo of the printed label helps.
- For billing, include the date and amount of the payment and its payment or receipt ID.
Complaints
Send complaints to support@tamvya.com. We acknowledge a complaint within 48 hours and resolve it within one month of receiving it.
Payments
Payments in India are processed by Razorpay. Outside India, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders outside India. For questions about a Paddle charge, use the link in your receipt email or visit paddle.net. You’re also welcome to email us.
About Tamvya
Tamvya (sometimes typed “tamvia”) is a label design and printing service that runs in your web browser. It helps shops, manufacturers, D2C brands and warehouses design product labels with barcodes and QR codes, check them and print them on the printers they already have. On the Business plan it also keeps a product list and stock.
Tamvya is made and run by Tamvya, an individual business (sole proprietorship) based in India, and is sold to businesses in India and worldwide. Tamvya isn’t affiliated with GS1, Zebra or any printer maker.